State of Maryland Consulting and Technical Services Subcontract
Program Description

- Cyber Security
- Telecommunications
- Network Infrastructure
- Systems Design and Engineering
- Software Development
- Mission-Critical Program Management and Oversight
- Business Transformation
- Software Engineering and Applications Development
- Network Engineering and Management
- Help Desk/Call Center and End-User Technical Support
- Systems Engineering
Scope of Services
Functional Area 3: Electronic Document Management
Service to establish or maintain electronic document imaging, document management, document workflow, and associated technologies.
Functional Area 5: Software Engineering
Service to provide full life cycle software system development. Process definition; requirements management (project planning, quality assurance, project tracking and oversight, organizational process focus); software metrics; software process assessments; software capability evaluations; software project management; software certification; software validation and verification; open project management; software certification; software validation and verification; open systems; software architecture; software reengineering; software reuse; component-based software; software security; supervising software configuration management; and CASE tools.
Functional Area 10: IT Management Consulting Services
Define, design, develop, implement, and maintain enterprise architecture plans, strategies, inventories and recommendations to support enterprise architecture at the State and agency level.
Functional Area 11: Business Process Engineering
Streamlining business processes and the development, implementation, and support of process improvements to eliminate redundancy and increase productivity and reduce cost.
Functional Area 15: Documentation/Technical Writing
Develop and/or maintain the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery, and restart procedures; technical writing for proposals, presentations, standing operating procedures, and policies and procedures.
Point of Contact
Jennifer BealAssociate Vice President, GWAC Program Management Office
Tel: 202.624.0800
e-Mail: GWAC@eesllc.net
Agency Contact
Director of the Office of Information Technology (OIT)
Procurement Liaison Office (PLO)
e-Mail: oitplo@dbm.state.md.us







